سياسة التوصيل

For Jordan Delivery

Order by 11:45pm onFor
Saturday to WednesdayNext day delivery
Thursday to Friday Delivery on Saturday
Delivery cost
Orders of 20 JOD and overFREE
Orders below 20 JOD3 JOD

  Next day delivery within Jordan

   ? When will I receive my order

Place your order by 11:45pm between Saturday to Wednesday and if your lenses are in stock you'll receive them the next day as standard. Orders placed on Thursday to Friday (until 1pm on Friday) will be delivered on Saturday

If you haven't received your Jordan order within 3 working days please get in touch with customer services on 0798503719 , info@my-lenses.com . Our customer service team are available to help 24 hours a day, 7 days a week

? How much does delivery cost

You'll get FREE Next Day delivery service on all orders of 20 JOD and over . For any orders below 20 JOD, Next Day Delivery costs 3 JOD

? When will my order be dispatched

We post the orders once all of the products are ready to dispatch. We do not split orders and aim to get your full order to you in one deliver

Next day delivery exceptions

There is a small number of locations where next day delivery is not available - and so we can’t guarantee to deliver next day

International Delivery cost

International Delivery cost depend on the weight of your order and the way of delivery. To find out how much your order costs, add the items you want to buy to your cart, then go to the payment page. Once at the checkout screen, shipping fee will be displayed

Delivery time

Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and start from the date of shipment, not from the date of order. Delivery times should be used as evidence only and subject to the acceptance and approval of your order

Unless there are exceptional circumstances, we do our best to fulfil your request within 15 working days of your order date. Business day means Saturday to Thursday, excluding holidays

Please note that we do not ship on Friday

The delivery date may vary due to the shipping company's shipping practices, delivery location, delivery method and required items. Products may be delivered in separate shipments

Damaged items in transportation

If there is any damage to the package upon delivery, contact us immediately at 00962798503719 or email info@my-lenses.com